Do you have any questions?

Take the time to consult our frequently asked questions and answers

Shipping & Delivery

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

You can follow the progress of your order by clicking on the following link: Tracking your order

Our delivery costs about $5 but we choose to offer it to our customers,this impacts our profit but it allows us to stay competitive in the Dog market products.

We deliver our products worldwide. There is no minimum order quantity required and all our deliveries are free (except for DOM-TOM).

If your order includes more than one item, they may be shipped separately, depending on stock availability and shipping warehouses.

Don't worry, your package will arrive shortly.

A problem with the delivery? Lost, broken or destroyed parcel ?

With our secure delivery, DogLooksGood® will take care of the problem for you. Customer satisfaction is our priority. We do not blame the carrier and let you "manage".


We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Customer support

We are only available in the mornings from 8am to 11am.

Our average response time is less than an hour.